Frequently Asked Questions | Fabdilli

1. Kya Fabdilli ek real aur trusted brand hai?

Is Fabdilli a real and trusted brand?

Haan. Fabdilli ek trusted ethnic fashion brand hai jo Chandni Chowk ki strong legacy se juda hua hai.
We have over 15+ years of experience in the fashion industry, serving customers both offline and online with honesty and quality.

2. Kya Fabdilli ki koi physical store bhi hai?

Do you have a physical store?

Haan. Hamari physical store Chandni Chowk, Delhi me sthit hai.
Yahin se hum premium unstitched suits, readymade aur exclusive collections offer karte hain.

3. Website par dikhaye gaye products kya asli hote hain?

Are the products shown on the website authentic?

Bilkul. Website par dikhaye gaye images aur descriptions actual products ko represent karti hain.
Screen resolution ki wajah se color me thoda difference ho sakta hai, lekin design aur quality same hoti hai.

4. Product ki quality kaisi hoti hai?

What is the quality of your products?

Hum premium-quality fabrics, proper stitching aur fine finishing par focus karte hain.
Har product dispatch se pehle quality check se guzarta hai.

5. Kya Cash on Delivery (COD) available hai?

Is Cash on Delivery (COD) available?

Haan. Selected locations par Cash on Delivery available hai.
COD availability aapko checkout page par automatically dikh jaati hai.

6. Order deliver hone me kitna samay lagta hai?

How long does delivery take?

Order processing me 24–48 working hours lagte hain.
Delivery aam taur par 4–7 working days me ho jaati hai, location par depend karta hai.

7. Order ka status kaise track karein?

How can I track my order?

Jaise hi order ship hota hai, tracking link aapko SMS ya email ke zariye mil jaata hai.
Is link se aap apna order easily track kar sakte hain.

8. Agar size ya fitting theek na ho to kya karein?

What if the size or fitting is not right?

Order se pehle Size Guide check karna recommend kiya jaata hai.
Agar phir bhi issue ho, to return ya exchange request policy ke according raise ki ja sakti hai.

9. Return aur exchange ka process kya hai?

What is your return or exchange policy?

Product delivery ke 7 din ke andar return ya exchange request raise ki ja sakti hai.
Product unused, unwashed aur original tags ke saath hona chahiye.

10. Refund kab aur kaise milega?

When and how will I receive my refund?

Return approve hone ke baad refund 5–7 working days me process ho jaata hai.
COD orders ke liye refund bank transfer ke through hota hai.

11. Kya sale ya discounted products return ho sakte hain?

Are sale or discounted products eligible for return?

Sale ya discounted products return ya exchange ke liye eligible nahi hote,
jab tak koi manufacturing defect na ho.

12. Kya online payment safe hai?

Is online payment safe?

Haan. Hum secure aur trusted payment gateways ka use karte hain.
Aapki payment information fully encrypted aur safe rehti hai.

13. Kya international shipping available hai?

Do you offer international shipping?

Haan. Hum international orders accept karte hain.
Shipping charges aur delivery time destination country par depend karta hai.

14. Bulk, wholesale ya boutique orders ke liye kya karein?

Do you accept bulk or wholesale orders?

Haan. Bulk, wholesale ya boutique orders ke liye
aap Contact Us page ke through humse connect kar sakte hain.

15. Customer support se kaise sampark karein?

How can I contact customer support?

Aap email, WhatsApp ya contact form ke zariye humse baat kar sakte hain.
Hamari support team aapki madad ke liye available rehti hai.

16. Fabdilli se shopping kyun karein?

Why should I shop from Fabdilli?

Fabdilli aapko deta hai:

  • Chandni Chowk ki authentic quality

  • 15+ years ka trusted experience

  • Exclusive aur limited designs

  • Honest pricing aur reliable customer support